That’s why there is a well-established precedent of companies in cybersecurity hiring talent from military or intelligence backgrounds.īefore his arrival, we already had robust protections built into our operations that would prevent tampering or damage from within. Someone steeped and seasoned in offense, as Daniel is, can offer insights into defense that are difficult, if not impossible, to come by elsewhere. The best goalkeepers are the ones trained by the best strikers. To do that job effectively-to do it, as we believe, better than anyone else in our industry-requires harnessing all the firepower of our adversaries. Some may ask: How could we willingly invite someone with Daniel’s past into our midst? For us, the answer is clear: We are protecting our customers. But we did know what we had built here at ExpressVPN: a company where every system and process is hardened and designed to minimize risks of all kinds, both external and internal. We did not know the details of any classified activities, nor of any investigation prior to its resolution this month. and its ally, the U.A.E., and finally with a U.A.E. company providing counter-terrorism intelligence services to the U.S. military and various government contractors, then with a U.S. When we hired Daniel in December 2019, we knew his background: 20 years in cybersecurity, first with the U.S. That is why we voluntarily open our systems up for scrutiny by outside auditors on a regular basis (as when PwC conducted a thorough review of our TrustedServer technology and Privacy Policy compliance ), and it’s why we make even something as critical as our purpose-built Lightway protocol freely available (and reviewable) as open-source software. We know that we are asking our customers to trust us, and we never take that trust for granted. This manifests itself in everything we do, from our groundbreaking TrustedServer system to the extensive steps we take to prevent anyone from injecting malware into our apps. To help you understand how we can be so confident, we need to share with you exactly how Daniel fits into our mission as a company, past, present, and future.įrom the beginning, ExpressVPN has been absolutely committed to the privacy of our customers and the security of our operations. This is just a first step, and we will continue to strive to earn your trust.Īt the same time, while we in no way wish to diminish the sincerity of the concerns we’ve heard, we want to reassure you that we have considered them extensively and do not share them. To begin with, we’ll be increasing the cadence of our existing third-party audits to annually recertify our full compliance with our Privacy Policy, including our policy of not storing any activity or connection logs. While we are confident that our commitment to this mission is unwavering, we understand that actions speak louder than words. The surveillance it represents is completely antithetical to our mission.ĮxpressVPN stands firmly on the side of a more free, secure, and private internet, and we can’t do it without the support of our customers and the broader internet community. To be completely clear, as much as we value Daniel’s expertise and how it has helped us to protect customers, we do not condone Project Raven. We find it deeply regrettable that the news of the past few days regarding Daniel Gericke has created concerns among our users and given some cause to question our commitment to our core values.
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